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Frequently Asked Questions

Have a question for our team? Want to know a little more about some of the services we offer? Curious about how direct mail marketing could be used to grow your practice? Below, we’ve included answers to some of the most common questions we get from prospective clients every day. If you still have a question after reading this page, please feel free to just call and ask. We’re more than happy to take time to make sure you completely understand everything we have to offer.

Why do you only do marketing Specific to Small Businesses?

By concentrating just on only small businesses, we’re able to better understand our clients and provide them with a more personalized and effective marketing campaign suited specifically to their unique business. We work with all kinds of small businesses, ranging from dental practices to law firms.

Does direct mail marketing really work?

Yes, it does, and we’ve been able to produce some truly astounding numbers using this single strategy. The key is to make a postcard (or any other mail piece) that looks professional, tells your story, and is specifically targeted to the types of customers you’re trying to attract. When all of these elements come together, direct mail can still be extremely effective even in this digital age.

Can you help me design a new logo?

Yes, we can! We have a team of graphic designers who can design a new logo from scratch or take your current one and make it even better. We’ll work directly with you so we can make sure it reflects your practice in the best possible way.

How will I know if your marketing strategies are working?

Using numbers. As a complimentary service, we will track the calls coming into your office so we can see firsthand how many people are responding to your campaign. There will never be any guesswork with us—we’ll be able to show you exactly what we’re doing for your practice.

I need a website/my website needs to be updated. Can you help?

We sure can. SMS is partnered with TNT Solutions, a company solely dedicated to creating custom-made websites for small businesses, as well as several other small business verticals. They have been around for over 17 years, and in that time, they have become the premier place to help you take your practice’s online presence to the next level.

I have a website, but it isn’t getting any traffic or conversions. Can you help with that?

We can! Thanks to our partnership with TNT Solutions, we can equip your website with the latest proven strategies when it comes to search engine optimization (SEO) and paid search campaigns.

How much do your services cost?

We have very competitive rates compared to other marketing companies, and we’re dedicated to making sure your practice always makes more than what you invest in us. To get a quote for our services, simply fill out our short form on this page.